Shipping & Returns

Freight

* Boylans Produce can only process orders from within Australia.

* Stockfeed and items 20kg and over are only available for delivery within our own delivery area. Please phone or email to confirm if your area is in our delivery zone. Delivery to other areas can be arranged on request, but excess charge may apply.

Boylans Produce will strive to obtain the lowest delivery cost where possible and orders will typically be dispatched by either Australia Post or Fastway.

Placing an Order

To place an order you must log in by creating a username and password. When you find a product you would like to purchase, simply click on the product, then fill out the quantity and click on “Add to Cart.” Once you have finished adding all your products, click on “Shopping Cart” to view and confirm your order(s). Complete your order by clicking on “Check Out” and submit all requested info. Once we receive your order, we will send you a confirmation email.

Special Orders

If you would like to order a non-stocked or special item, simply let us know in the "Special Request" field during check out. Make sure to include the exact information about the product you require. Extra fees may apply to special orders, please see details on products page.

Payments

We currently support payments with PayPal. Where a refund has been approved it will be returned back to you through your original form of payment.

Return & Exchange Policy

Customer satisfaction is a priority at Boylans Produce. You should let us know immediately if there is anything wrong with an item you have ordered and if appropriate we can approve a refund, credit or exchange (original shipping & handling fees are non-refundable, any new shipping charges for an exchange will be an additional cost).

*Sorry but we cannot offer refunds, credits, or exchanges on special order items.

When sending your item back for approved refunds, please pack securely and if possible, use our original packaging. Include a copy of your invoice in the package. We must receive all items must be received in new, original, unused condition.

You can return items to:

Boylans Produce
PO Box 402
Bundaberg Qld 4670